Restoration (of old ruins and of passion for the customer)

Tbilisi airport seems to get only really busy at 3am at night. That's when I land and am picked up by my friend Malkhaz, entrepreneur and archeologist. Later in the morning over a chicken soup (for breakfast) we meet Ilia who used to be deputy country representative of the Millenium Challenge Corporation. Together they would like to restore ancient buildings in remote locations and then create a quality tourism experience: visitors would learn about the different Georgian regions (there are huge differences, regional identity can be more important than national) and then go and stay in these places of heritage depending on their preferences. I learn also very interesting facts about Millenium Challenge and what large resources it apparently deploys to monitor the impact of their grants and investments.
Then I walk around Tbilisi for many hours following Dato in and out of cafes. Dato spent 4 years in London, has a great passion for coffee, for providing great customer experience and for training/inspiring others to do so. It is a delight to listen to him describing the nuances, the science, the art of coffee making. He feels there is a need in Georgia for role models of customer service (strongly agree). His vision is to be successful by doing it and to apply and transfer that skill to other business initiatives. And oh...according to the maestro there is no real coffee in town yet (strongly agree) - I hope next year I will taste the best cup of coffee in central Asia at Dato's ...and I would like to help him.